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Our Newsletter


Shipping and Tracking

Dispatch Time

In most cases it can take up to 5 working days for an item to be picked, prepared and shipped. However, we always endeavour to exceed expectation in this department and in many cases we may dispatch your item much sooner than this. 

Courier

We use the courier service DPD (www.dpd.co.uk) for most of our items. Your furniture will arrive flat packed by DPD courier service approximately 24-48 hours AFTER it has been dispatched. 

Additional Surcharges

If your item is going to a "remote" area and requires courier service delivery due to it's size and weight we may require an additional surcharge for the courier service. If this occurs we will telephone you imediately to discuss the order surcharges and obtain relevant payments. Areas that may require an additional surcharge include Northern Ireland, Northern Highlands, Antrim, North Antrim, Down, South Down, Armagh, West NIreland, Tyrone, Guernsey, Oban, Isle of Man, Jersey, Arran, Orkeny Shetlands and Dublin.

Item not Arrived Yet?

If your item has not arrived yet and it has been at least 7 working days since your order was dispatched, please get in touch with us via telephone on: 0844 318 0468 or alternatively using the contact form below. We will then be able to provide you with detailed tracking information in all cases with our courier service.


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